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Customer Feedback

"I received my new Soft Toe boots 7 days ago, and have worn them for three 24 shifts and one 12 hour shift. I am a firefighter/paramedic, and take them off/on 10-12 times each day. I am very pleased with the fit, arch support, and traction of these boots. I purchased them after them being recommended to me by other paramedics. I will definitely be recommending them to others as well." - Greg from Mobile, Alabama

"Just rec'd my fantastic boots via Fedex sent from DownUnder only a few days ago. Boots fit like a dream and are like pillows on my feet. I could not possibly be happier in my purchase from you. I will probably buy another pair or 2 and order for co-workers as well. Thanks for your exceptional service. I have made over 500 purchases on EBay as well and not encountered better service. Thanks again!!" - Gary form Canada

"thank you very much. Is so many times I would like to buy an australian boots....your site is really great. I ll buy more stuff next" - loris from Italy

"Good day, You guys are amazing! I received my boots today. Thanks for the great service - as you can see I am more than delighted.Best regards" - Bob from Canada

"Thank you for your hard work on this" - Mark from Alaska

"Brilliant service" - Jeanine from Towoomba

"Just to let you know, I received my Boots on Monday I could not believe that you could deliver that fast! I am already wearing them.Thank you for all your help & advice, as you know, nothing like good service to generate more orders, & I am a VERY satisfied Customer. Talk to you again someday, I need more Australian goods.......!" - Christo from South Africa

"I've been ordering boots from these folks since 2002 and they've been great. I'm in the US and find it way easier to order from them. Never had a problem, and they've always been on the ball with details. I'll continue to order from them!" - Wesley from Manchester UK

"Thank you for the top notch service. It is a pleasure dealing with you. Though many miles away, you have next door service. Great prices, fast shipping, just a grand all around experence. I'll be back!" - Ray from Massachusettes

"Good experience 4 or 5 years ago when I ordered last time (they helped me when I ordered wrong size) and ordered two pairs recently which I just received. I'll order from them again." - Dan from Arizona

"Every aspect of my experience with Australia Direct was great. They always answered every e-mail i sent." - Jason from Florida

"Thank you for the speedy response and correction to my problem. This is why I will always reorder my work boots with you." - Toby from Minnesota

"I was skeptical ordering and took the chance. My card was turned down due to international issues. They e-mailed me with the problem and possible solutions. I followed his suggestions and everything worked out perfectly. Received item earlier than expected. Excellent customer service and I will definitely purchase my next pair of boots and possibly a new hat from them. A++++++++ Merchant." - Ray from Texas

"Easy to communicate, product as described, fast shipment, good packaging." - Branka from Canada

"I received my boots within three days of placing my order. Thank you for you correcting the size of the Xtreme innersoles I ordered. They fit perfectly as you've stated. This is the second pair of boots I've ordered from your company and I love them! I will be ordering more boots in the future. Keep up the excellent service your company provides!" - James from Plymouth UK

"I ordered 2 pair of the Wooly Aussie foot warmers in size medium(I've ordered these before and they are wonderful), and the company sent me a small and a medium. I emailed them and they returned my email right away stating they would get out the correct size as soon as possible. I was concerned with the delivery time since it was a week before Christmas. They were very courteous and prompt with their response and I received the correct size booties within a few days. I was very impressed. I would order from them again." - Camille from Georgia
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