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Freight & Returns
Freight

Shipping is free to the US, UK and Canada.
  • For more information on other shipping destinations, please go to our freight section

    Fedex and UPS will deliver orders within 3-5 working days upon dispatch.

    International Buyers Please Note: No import duties on US shipments!

    Taxes and Duties are not included in the cost of an item. They are the sole responsibility of the customer. Please contact your local customs/UPS or Fedex office for taxes and duties that you may incurr.

    Tracking numbers will be e-mailed to you directly from UPS/Fedex.

    Delivery is not available to PO/APO/Box addresses. UPS/Fedex will only deliver to physical residential and business addresses.





    Returns

    Returns are handled by our returns department. You can contact them at ata@australiadirect.com

    Or go to our returns section

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